Member Services - Volunteer Coordinators (2 positions)

The following two streams in the Member Services portfolio each require a volunteer Coordinator. You can define your level of involvement and help shape this role.

• Member Recruitment Coordinator
• Member Retention Coordinator

Member Recruitment Coordinator

As a part of the Member Services team, the Member Recruitment Coordinator will:

• Work with VP Member Services to achieve the execution of the 2011 – 2012 mandate of increased membership base
• Ensure representation and participation in recruiting new members especially at all chapter events
• Ensure coordination with VP Member Services on all new member applications
• With coordination with VP Member Services, ensure that the chapter Membership list is updated with new member applications
• Ensure coordination with the VP Member Services and provide a monthly status update of new member intake and member on-boarding process
• Follow up with new members and ensure a smooth on-boarding process
• Ensure coordination with VP Member Services on membership renewal of existing members
• Provide the VP Member Services, a monthly list of renewals that are becoming due
• Ensure collaboration with the VP Member Services on ways to enhance the existing membership recruitment process
• Ensure coordination with the VP Member Services to document these enhancements to the member recruitment process
• Ensure coordination with Marketing and Communications portfolio for Member Services portfolio event advertising
• Collaborate with the VP Member Services to enhance the member application forms where required
• Provide feedback on ways to enhance and improve membership
• Facilitate Member registration when applicable
• Coordinate Member application fees and remits to VP Finance in a timely fashion
• Provide the VP Member Services a summary of all payments received that have been forwarded to the VP Finance
• Escalate any issues to the VP Member Services

As a part of the Member Services team, the Member Retention Coordinator will:

• Work with VP Member Services to achieve the execution of the 2011 – 2012 mandate of increased membership base and proving value added programs to chapter members
• Ensure coordination with VP Member Services on developing value added member retention programs
• With coordination with the VP , Member Services, ensure the execution of these value added member program
• With coordination with the VP Member Services, ensure the execution of the annual Member Drive event
• Ensure coordination with the VP Member Services to recruit and maintain an active base of chapter volunteers
• With coordination with the VP, Member Services, provide support to other portfolios on recruiting additional volunteers
• With Collaboration with VP Member Services, promote ideas sharing, member feedback forum and socialization
• With Collaboration with the VP, Member Services, help in developing and executing the chapter mentoring program
• Escalate any issues to the VP Member Services

If you are interested in volunteering for one of these positions, please contact Ola Ifidon at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .