Member Services - Volunteer Coordinators (2 positions)

The following two streams in the Member Services portfolio each require a volunteer Coordinator. You can define your level of involvement and help shape this role.

• Member Recruitment Coordinator
• Member Retention Coordinator

Member Recruitment Coordinator

As a part of the Member Services team, the Member Recruitment Coordinator will:

• Work with VP Member Services to achieve the execution of the 2011 – 2012 mandate of increased membership base
• Ensure representation and participation in recruiting new members especially at all chapter events
• Ensure coordination with VP Member Services on all new member applications
• With coordination with VP Member Services, ensure that the chapter Membership list is updated with new member applications
• Ensure coordination with the VP Member Services and provide a monthly status update of new member intake and member on-boarding process
• Follow up with new members and ensure a smooth on-boarding process
• Ensure coordination with VP Member Services on membership renewal of existing members
• Provide the VP Member Services, a monthly list of renewals that are becoming due
• Ensure collaboration with the VP Member Services on ways to enhance the existing membership recruitment process
• Ensure coordination with the VP Member Services to document these enhancements to the member recruitment process
• Ensure coordination with Marketing and Communications portfolio for Member Services portfolio event advertising
• Collaborate with the VP Member Services to enhance the member application forms where required
• Provide feedback on ways to enhance and improve membership
• Facilitate Member registration when applicable
• Coordinate Member application fees and remits to VP Finance in a timely fashion
• Provide the VP Member Services a summary of all payments received that have been forwarded to the VP Finance
• Escalate any issues to the VP Member Services

As a part of the Member Services team, the Member Retention Coordinator will:

• Work with VP Member Services to achieve the execution of the 2011 – 2012 mandate of increased membership base and proving value added programs to chapter members
• Ensure coordination with VP Member Services on developing value added member retention programs
• With coordination with the VP , Member Services, ensure the execution of these value added member program
• With coordination with the VP Member Services, ensure the execution of the annual Member Drive event
• Ensure coordination with the VP Member Services to recruit and maintain an active base of chapter volunteers
• With coordination with the VP, Member Services, provide support to other portfolios on recruiting additional volunteers
• With Collaboration with VP Member Services, promote ideas sharing, member feedback forum and socialization
• With Collaboration with the VP, Member Services, help in developing and executing the chapter mentoring program
• Escalate any issues to the VP Member Services

If you are interested in volunteering for one of these positions, please contact Ola Ifidon at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Corporate Development - Market Research Analyst

The Corporate Development team requires a Market Research Analyst. As a member of the Corporate Development team, this volunteer will:

• Be responsible for conducting market research and analysis required to assess potential and develop strategy for future growth and development.
• Employ wide range of search and collection methods including Internet, e-mail, and telephone.
• Integrate findings with relevant information of other portfolios.
• Consolidate, analyze, and synthesize key information based on defined criteria and desired outcomes.
• Prepare graphs, tables, and presentation material.
• Update and maintain market intelligence information as required.

Desired background and skills required:

• Membership in the IIBA^®, execution of the Confidentiality Agreement.
• Intermediate Business Analyst with strong interest in market research.
• Excellent people skills; positive and professional manner.
• Strong computer skills including Internet search, Microsoft Office, Visio.
• Understanding of statistical standards.
• Strong analytic and diagnostic skills.
• Ability to work with little supervision.

Time Commitment: 2 to 4 hours per week. Timing is flexible.
Reports to: Marlene Barker, VP Corporate Development
Start Date: Immediately
Duration: 2011 or portion thereof

If you are intersted in volunteering for this position, please contact Marlene Barker at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Professional Development - Volunteer Coordinator (3 positions)

The following three (3) streams or programs under the Professional Development portfolio require a Volunteer Coordinator. You can define your level of involvement and help shape this role.

• Mentorship program
• BABOK^® Study Group program
• Round Tables and Panel Discussions program

For each of these streams, the Volunteer Coordinator will:

• Collect applications/registrations from participants.
• For the Mentorship stream, match protégées with mentors.
• Ensure any artifacts resulting from the event or study group are collected and provide to VP for retention and/or uploading to the web site.
• For the BABOK^® Study Group program, issue Certificates of Completion (VP will provide template) and ensure participants’ course hours, names and contact information are recorded. Provide to VP for retention.
• Collect all artifacts produced by the study group or event such as knowledge sharing outcomes, practice exam questions, presentations, lessons learned. Provide these to the VP for retention and/or sharing.
• Assist with the design of the event/program, including assisting with sourcing SMEs and speakers for the Panel Discussions stream and with sourcing Moderators/Facilitators.
• Track progress of the program and report status to the VP Professional Development once a month (via email, coffee chat, etc.).
• Assist the VP Professional Development in providing orientation to Facilitators/Moderators on expected outcomes, program design, etc.
• Suggest opportunities for improvement (OFI), lessons learned.
• Assist the VP Professional Development to present information about the stream at IIBA^® events (optional).
• Write announcements about upcoming events for the web site and newsletter (optional).
• Escalate any issues to the VP Professional Development.

Requirements: A passion for business analysis and a willingness to lend a hand.
Time Commitment: 1 to 4 hours per week.
Start Date: Immediately
Reports to: Frances Pender, VP Professional Development

If you are interested in volunteering for this position, please contact Frances Pender at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Special Events - Facilities Coordinator

The Special Events Team requires a Facilities Coordinator. You can be as involved as you want to be and you can help shape this role. In this role, you will:

• Work with the VP Special Events to coordinate the execution of 2011 - 2012 IIBA Chapter Events.
• Ensure facilities are available and booked for the IIBA's varied event schedule.
• Ensure catering is booked and arranged when applicable.
• Ensure coordination with the Facilities Manager.
• Coordinate set-up / takedown activities when applicable.
• Escalate any issues to the VP Special Events.

Requirements: A passion for business analysis and a willingness to lend a hand.
Time Commitment: Approximately 1 to 4 hours per week.
Reports to: Darren Wood, VP Special Events
Start Date: Immediately

If you are interested in volunteering for this position, please contact Darren Wood at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .